Frequently Asked Questions

Learn more about how our agency works and get answers to the questions we hear most from our clients.

Frequently Asked Questions

Learn more about how our agency works and get answers to the questions we hear most from our clients.

Monday: 8:00 AM – 5:00 PM
Tuesday: 8:00 AM – 5:00 PM
Wednesday: 8:00 AM – 5:00 PM
Thursday: 8:00 AM – 5:00 PM
Friday: 8:00 AM – 5:00 PM
Saturday: By Appointment
Sunday: Closed

Our office is located at 516 S Main St in Grain Valley, MO—about half a mile south of I-70 on S. Main St.

We proudly serve Grain Valley and Lee’s Summit, providing trusted insurance solutions tailored to our local communities. Our team understands the unique needs of the area and is here to deliver personalized coverage you can count on.

No, we do not have text messaging services.

No. The Carter Family Insurance Team can provide quotes and consultations by phone, email, or in person based on your preference.

Many customers choose to combine policies such as home and auto. The team can walk you through available options.

It is a good idea to review your coverage annually or after major life changes such as moving, renovations, or changes in income.

Many drivers choose higher limits than the state minimum to better protect their financial situation.

A bundled policy for small businesses.

Term is temporary, permanent may last a lifetime.

Yes, multiple motorcycles and ATVs can typically be covered under one policy.

Let’s Get Started

Request a Quote

Request a personalized, no-obligation quote and let our team find the right coverage for your needs.

Meet Our Team

Get To Know Us

Meet our experienced team and discover the friendly, personalized service that sets our agency apart.